As purchasers of a property we found Matthews Benjamin excellent to deal with. We spoke to Janet who offered useful advice and insight into the market in the early stages and was also very prompt in replying to emails and keeping us informed during the purchase process and was extremely professional throughout. They were also very helpful in letting us view the property and went out of their way to assist us when we needed access to check a few things. We would definitely recommend MB and would use them ourselves for a future sale.

We were very impressed with everyone from Matthews Benjamin who helped us in our property search, viewings and eventual purchase in Ambleside. Everyone was enthusiastic, friendly, eager to help and given that we had limited time to spend in Ambleside acted with a sense of urgency in responding to our various requests.
And, of course, we are very happy with the outcome.

I consider your approach to be ‘honest, practical, straightforward and diligent’. Your firm’s performance was in stark contrast to that of our first-appointed agent

We were delighted with the prompt and efficient service offered by Matthews Benjamin, who managed to find a buyer for our house within one week of putting it on the market! We were initially impressed that the sales staff in the Windermere office took the time and trouble to view the house themselves, so that they could describe it properly to prospective buyers. At all times during the selling process we were kept informed and updated by the sales staff, who gave us a regular progress report and were extremely reassuring during some stressful moments relating to our own purchase. The whole selling process felt as smooth as it is possible to expect, and we would not hesitate to recommend this agent to anybody else hoping to buy property in the Lake District.

Throughout the buying process we found Matthews Benjamin responsive and efficient. All our enquiries were dealt with promptly. Both Jenna and Janet were excellent points of contact. They acted brilliantly as intermediaries between us and the sellers- especially when we had lots of questions. Even after completion they accommodated us when we were delayed and couldn’t pick up the keys in office hours. Thanks!

In the current market, selling a house seems to be more and more challenging but thanks to the diligence and tenacity of the Fine and Country team, the right buyers have been found for our property. From the outset, everyone has been professional and competent whilst remaining friendly. Whenever we have had cause to contact the offices, we have had our questions answered and have been made to feel that nothing is a problem. From the brochure to the final contact with the agency, we feel the standards set by Fine and Country are second to none and we would not hesitate to recommend them to others selling a rural property.

Our first contact with Matthews Benjamin was when we purchased our house through them 16 years ago. We were so impressed with their professionalism and friendly service that we had no hesitation in choosing them when the time came to sell.

Now living 100 miles away, we relied on the team to handle everything - not just the marketing but escorted viewings, allowing surveyors access
etc. It was all dealt with promptly and efficiently and we were kept up to date every step of the way. Using an agent with in depth local knowledge was really important to us as we knew some of the prospective purchasers were likely to be from outside the area.

We were so pleased that, with Matthews Benjamin's expertise, we were able to complete the sale of our house within three months.

'Please accept my grateful thanks for all your help and your polite and professional manner during my purchase'

'I appreciated your assistance in liaising with the vendors, you were always prompt, friendly and helpful.

Thank you for always letting me know where I stand, and being open and transparent in our communications.'

We had our property on the market with a different agent for over six years. Then we put our property on the market with Matthews Benjamin and instantly we saw a massive improvement in the way it was being marketed. The pictures were much better, the description was more accurate and the agents were more proactive. We sold the property within two weeks of reintroducing it to the market. We therefore are extremely happy and would recommend them highly. It was the best thing we did to change agents to Matthews Benjamin.

All I can say is from the original visit to value the flat until completion I found everyone involved to be very approachable and professional. I was kept updated on progress and viewings and would have no hesitation in recommending or using Matthews Benjamin again