'Please accept my grateful thanks for all your help and your polite and professional manner during my purchase'

'I appreciated your assistance in liaising with the vendors, you were always prompt, friendly and helpful.

Thank you for always letting me know where I stand, and being open and transparent in our communications.'

We were very impressed with everyone from Matthews Benjamin who helped us in our property search, viewings and eventual purchase in Ambleside. Everyone was enthusiastic, friendly, eager to help and given that we had limited time to spend in Ambleside acted with a sense of urgency in responding to our various requests.
And, of course, we are very happy with the outcome.

This is just to thank you for the effective way you handled the sale of our property, which as you know was competed yesterday. We have already heard from the Lawrences today that they 'loved the house' and were pleased with the way things were left for them.

Thanks too to Janet and Claire who were always most friendly and helpful on the phone. We will be happy to tell others of our positive experience with you.

Having now dealt with Matthews Benjamin as both a seller and as a purchaser, I would like to place on record my appreciation of the excellent service I have received from the Ambleside office team of Matt, Janet and Jenna.
The advice I received, and levels of communication and customer care, have all been exemplary, all the way through each process. Their in-depth and practical knowledge of the local property market is first class.
I would have absolutely no reservations in recommending Matthews Benjamin Ambleside to anyone wishing to sell or buy a property in the Lake District.

I consider your approach to be ‘honest, practical, straightforward and diligent’. Your firm’s performance was in stark contrast to that of our first-appointed agent

All I can say is from the original visit to value the flat until completion I found everyone involved to be very approachable and professional. I was kept updated on progress and viewings and would have no hesitation in recommending or using Matthews Benjamin again

Throughout the buying process we found Matthews Benjamin responsive and efficient. All our enquiries were dealt with promptly. Both Jenna and Janet were excellent points of contact. They acted brilliantly as intermediaries between us and the sellers- especially when we had lots of questions. Even after completion they accommodated us when we were delayed and couldn’t pick up the keys in office hours. Thanks!

To Jack and everyone at Matthews Benjamin

Thank you so much for all you have done to make the sale of my house quick and stress-free.

I would definitely recommend you.

We had our property on the market with a different agent for over six years. Then we put our property on the market with Matthews Benjamin and instantly we saw a massive improvement in the way it was being marketed. The pictures were much better, the description was more accurate and the agents were more proactive. We sold the property within two weeks of reintroducing it to the market. We therefore are extremely happy and would recommend them highly. It was the best thing we did to change agents to Matthews Benjamin.

We were delighted with the prompt and efficient service offered by Matthews Benjamin, who managed to find a buyer for our house within one week of putting it on the market! We were initially impressed that the sales staff in the Windermere office took the time and trouble to view the house themselves, so that they could describe it properly to prospective buyers. At all times during the selling process we were kept informed and updated by the sales staff, who gave us a regular progress report and were extremely reassuring during some stressful moments relating to our own purchase. The whole selling process felt as smooth as it is possible to expect, and we would not hesitate to recommend this agent to anybody else hoping to buy property in the Lake District.